Customer care
Shipping & Returns
What to expect from the moment you place your order, and what to do if something isn’t quite right.
Free over $75
Complimentary shipping on orders over $75 to the United States.
About 9–17 business days
Typical time from order to your door, including processing.
All sales final
Damaged or faulty items are covered for 30 days after delivery.
Shipping
How your order reaches you
We currently ship within the United States.
- Processing: 1–3 business days.
- Delivery: about 9–17 business days in total, including processing.
- Cost: free on orders over $75. On smaller orders, the shipping rate is shown at checkout before you pay.
We’ll email you when your order ships, with tracking details when they’re available. These times are estimates, and carrier delays can occasionally push them longer. If your order seems late, contact us and we’ll look into it.
Returns
All sales are final
All sales are final, so we can’t accept returns or exchanges if you change your mind. The only exception is an item that arrives damaged or faulty.
Damaged or faulty
If something arrives damaged or faulty
Please contact us within 30 days of delivery with your order number and a photo of the problem. Based on your photo, we’ll send a replacement or refund you. You won’t need to send the item back.
Refunds include what you paid for shipping and go to your original payment method. Your bank may take a few extra days to show it.